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Customer Service Report 2017

For years, Wilke has evaluated the customer service levels in Danish companies within different industries. Download the report below, by filling in the form.

The report will give you access to questions such as:

  • How the Danes experience customer service in general?

  • What is the relationship between great customer service, loyalty and recommendations?

  • What are the customer priorities relating to the customer service centres?

  • What is prioritised, when it comes to self-service?

  • How does customer services affect the overall attitude towards the company?

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You’ll be signed up for the Wilke newsletter by receiving the report.